Retayned is the operating system for the owner who built an agency and still runs the book — watching every client relationship you have, however many, so none of them slip while you run the business.
You grew past the point where you can carry every client in your memory. But the relationships never stopped being yours — the client who signed because of you still expects you. Somewhere in a book this size, one of them is quietly going cold, and you don't have the hours to find them by hand.
You don't need a bigger team. You need eyes on every relationship, all the time.
Agency includes Co-Pilot: one more login for a trusted second, working the same book beside you. It's still your personal software, not team tooling — just with backup for the days the book is heavy.